Terms of Use

Last updated: September 19, 2025

1. Acceptance of Terms

By accessing and using Chatmefy's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

Chatmefy provides AI-powered customer support chat solutions that can be integrated into your website or application. Our service includes:

  • AI chatbot creation and customization
  • Knowledge base integration
  • Real-time human handoff capabilities
  • Analytics and reporting
  • 24/7 email support

3. User Responsibilities

Users are responsible for:

  • Providing accurate information during registration
  • Maintaining the security of their account credentials
  • Ensuring their use of the service complies with applicable laws
  • Not using the service for harmful or illegal purposes

4. Payment Terms

Payment for services is due according to the billing cycle you select. We accept major credit cards and PayPal. Refunds are available within 30 days of initial purchase.

5. Data Privacy

We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

6. Limitation of Liability

Chatmefy shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

7. Termination

Either party may terminate this agreement at any time. Upon termination, your access to the service will be discontinued.

8. Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes via email.

9. Contact Information

If you have any questions about these Terms of Use, please contact us at legal@chatmefy.com.