Cookie Policy
Last updated: January 10, 2025
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.
We use cookies and similar technologies (like local storage and pixels) to provide, secure, and improve our services.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and session management.
| Cookie | Purpose | Duration |
|---|---|---|
| session_id | User authentication | Session |
| csrf_token | Security protection | Session |
| cookie_consent | Stores your cookie preferences | 1 year |
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie | Purpose | Duration |
|---|---|---|
| theme | Remembers light/dark mode preference | 1 year |
| language | Stores language preference | 1 year |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie | Purpose | Duration |
|---|---|---|
| _analytics_id | Distinguishes unique visitors | 2 years |
| _analytics_session | Tracks page views in a session | 30 minutes |
Chat Widget Cookies
When you interact with a Chatmefy widget on a website, we may set the following cookies:
- chatmefy_visitor_id: Identifies you across chat sessions (1 year)
- chatmefy_session: Maintains your current chat session (Session)
- chatmefy_minimized: Remembers if you minimized the widget (Session)
Third-Party Cookies
We may use third-party services that set their own cookies:
- Stripe: Payment processing (Essential)
- Intercom: Customer support chat (Functional)
These third parties have their own privacy policies governing their use of cookies.
Managing Your Cookie Preferences
You can control cookies through:
- Cookie Banner: When you first visit our site, you can choose which cookies to accept
- Browser Settings: Most browsers allow you to block or delete cookies
- Account Settings: Logged-in users can manage preferences in their dashboard
Please note that blocking essential cookies may prevent you from using certain features of our service.
How to Delete Cookies
You can delete cookies through your browser settings. Here are links to instructions for popular browsers:
Do Not Track
Some browsers have a "Do Not Track" feature. We currently do not respond to DNT signals, but you can opt out of analytics cookies through our cookie preferences.
Updates to This Policy
We may update this Cookie Policy from time to time. We will notify you of significant changes by posting a notice on our website.
Contact Us
If you have questions about our use of cookies, please contact us:
- Email: privacy@chatmefy.com