Security First

Enterprise-Grade Security, Built In

Your data is protected by proprietary AI models, dedicated infrastructure, and security practices trusted by Fortune 500 companies.

SOC 2
GDPR
CCPA
ISO 27001

Why We're Different

Most AI chat providers rely on OpenAI, Google, or other third-party APIs. This means your customer conversations are sent to external services you don't control.

Chatmefy is different. We've built our own AI models and operate our own infrastructure. Your data never leaves our secure environment, and we never share it with third parties for AI training or any other purpose.

Core Security

Defense in Depth

Multiple layers of security protect your data at every level.

Proprietary Infrastructure

Unlike competitors using shared cloud AI services, Chatmefy operates on its own dedicated infrastructure. Your data never touches third-party AI providers.

  • Dedicated servers in Tier IV data centers
  • No shared resources with other customers
  • Full control over data processing pipeline
  • On-premise deployment available for enterprise

Proprietary AI Models

We develop and train our own AI models. This means your conversations are processed by technology we fully control, not rented from Big Tech.

  • Custom-built language models for business
  • No data sent to OpenAI, Google, or others
  • Models optimized for sales and support
  • Regular security audits of AI systems

End-to-End Encryption

All data is encrypted at rest and in transit using industry-standard algorithms. Your conversations are protected from unauthorized access.

  • AES-256 encryption for data at rest
  • TLS 1.3 for all data in transit
  • Encrypted backups with separate keys
  • Zero-knowledge architecture options

Data Isolation

Complete separation between customer accounts ensures that your data is never accessible to other users or mixed with other datasets.

  • Dedicated database instances per customer
  • Network-level isolation
  • Separate encryption keys per account
  • Strict access controls
Compliance

Certified & Audited

We maintain rigorous compliance with industry standards and regulations.

Certified

SOC 2 Type II

Annual audit of security controls

Compliant

GDPR

EU data protection compliance

Compliant

CCPA

California privacy compliance

In Progress

ISO 27001

Information security management

Available

HIPAA

Healthcare data protection

Via Stripe

PCI DSS

Payment card data security

Best Practices

Security Operations

Our security team follows industry best practices to protect your data.

Access Control

  • Multi-factor authentication required
  • Role-based access control (RBAC)
  • Single sign-on (SSO) support
  • Session management and timeouts
  • Audit logs for all access

Infrastructure Security

  • 24/7 security monitoring
  • DDoS protection
  • Web application firewall (WAF)
  • Regular vulnerability scanning
  • Automated patch management

Development Practices

  • Secure development lifecycle (SDL)
  • Code reviews and static analysis
  • Dependency vulnerability scanning
  • Regular penetration testing
  • Bug bounty program

Incident Response

  • 24/7 security operations center
  • Documented incident response plan
  • Regular incident response drills
  • Customer notification within 72 hours
  • Post-incident analysis and reporting
Infrastructure

Global Data Centers

Your data is stored in secure, certified data centers with full redundancy.

Europe (Primary)

Frankfurt, Germany

  • Tier IV certified
  • 100% renewable energy
  • GDPR compliant

North America

Virginia, USA

  • Tier IV certified
  • SOC 2 audited
  • CCPA compliant

Asia Pacific

Singapore

  • Tier III+ certified
  • Regional data residency
  • 24/7 monitoring

Questions About Security?

Our security team is happy to discuss our practices, provide documentation, or arrange a security review for enterprise customers.