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Configuration
Customize your bot's behavior and appearance
Widget Appearance
Customize colors, position, avatar, and branding to match your website.
- Primary and secondary colors
- Widget position (left/right)
- Custom avatar and bot name
- Welcome message customization
- Button style and animations
Conversation Settings
Configure how your bot handles conversations and responses.
- Response tone and personality
- Fallback messages
- Conversation timeout settings
- Auto-close inactive chats
- Message character limits
Notifications
Set up alerts for new leads and important conversations.
- Email notifications
- Slack integration alerts
- Lead capture notifications
- Daily summary reports
- Real-time browser alerts
Language & Localization
Configure language settings and auto-translation features.
- Default bot language
- Auto-detect visitor language
- Custom translations
- RTL language support
- Date and time formats
Business Hours
Set availability and offline behavior for your chatbot.
- Operating hours schedule
- Timezone configuration
- Holiday schedules
- Offline message collection
- After-hours auto-responses
Team Settings
Manage human handoff and team collaboration features.
- Handoff triggers
- Agent assignment rules
- Team member roles
- Conversation routing
- Collaboration notes
Need Help Configuring?
Our team can help you set up the perfect configuration for your business.